FAQ

Orders ship within 24 hours of being placed, M-F.

US Customers
Standard Shipping (FREE): 2-5 days
2-Day Shipping (FREE for orders $70+): 2 days

International Customers
Standard Shipping (FREE for orders $70+): 6-12 days

Standard Shipping is completely FREE within the US, no order minimums!

US Customers are also eligible for FREE 2-Day Shipping for orders $70+.

International shipping is heavily discounted and FREE for orders $70+.

A tracking number will be emailed to you once your order ships, and you can track it through the link in the email.

All orders ship from within the US, from either Georgia, California, or New York depending on your location and inventory levels.

Yes! We have a 30-day, FREE Return Policy. If you aren’t totally satisfied with your purchase, we’ll get you set up with a full refund or exchange within 30 days of receipt.

To initiate a return or exchange, please send an email with your order number to help@ownloop.com. If you're in the US, we'll send you a free pre-paid return label for you to send your order back to Ownloop.

We provide free return shipping for all US returns. You'll receive a pre-paid return label via email once your return is initiated.

Our bands are compatible with all Apple Watch® models, including the new Apple Watch Series 8 and the Apple Watch Ultra.

Choose 42/44/45mm as the Case Size if purchasing bands for the Ultra.

Yes! All our bands are compatible with the new Apple Watch Series 8 and the Apple Watch Ultra.

Choose 42/44/45mm as the Case Size if purchasing bands for the Ultra.

The Case Size is engraved on the back of your Apple Watch as part of the circular text. Feel free to reach out if you need help finding your Case Size.

Nope! All our bands are made with adapters specifically for the Apple Watch so you can swap them in and out in seconds.

We accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, Meta Pay, and Shop Pay. All payments are processed securely.